Privacy Policy

We collect the following types of information to provide and improve our services:

• Account Information: Name, email address, password (encrypted), phone number (optional), birth year, birth location
• Content: Voice recordings, transcriptions, chapters, photos you upload, and AI-generated content
• Usage Data: How you interact with our platform, session duration, features used
• Device Information: Browser type, operating system, IP address for security purposes

We use your information to:

• Provide our core service: voice interviews, transcription, and chapter generation
• Improve and personalize your experience
• Send you important updates about your account and stories
• Provide customer support when you need help
• Protect against fraud and ensure platform security

We take the security of your stories seriously:

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Your data is stored on secure servers in the European Union
• Access to your data is strictly limited to authorized personnel
• Regular encrypted backups ensure your stories are never lost
• 24/7 security monitoring and regular security audits

We use trusted third-party services to provide our platform:

• Deepgram: Speech-to-text transcription of your voice recordings
• Anthropic (Claude): AI-powered interview conversations and chapter generation
• Stripe: Secure payment processing (we never store your card details)
• Resend: Transactional emails (invitations, notifications)

These providers are carefully selected for their security practices and GDPR compliance.

You have full control over your data:

• Access: View all data we have about you
• Export: Download your complete data in JSON format
• Delete: Permanently remove your account and all associated data
• Portability: Transfer your stories to another service
• Rectification: Correct any inaccurate personal information

Exercise these rights anytime from your Settings page or by contacting us.

If you are mentioned in stories on our platform and wish to have your identifying information removed, you may submit a content removal request.

We use cookies to:

• Essential: Keep you logged in and remember your preferences
• Analytics: Understand how our platform is used (only with your consent)
• Preferences: Remember your language and accessibility settings

You can manage your cookie preferences at any time using our cookie banner.

For any privacy-related questions or concerns, please contact us.