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Terms of Service

Last updated: January 15, 2026

Welcome to Memoira. These Terms of Service govern your use of our platform. By using Memoira, you agree to these terms.

Acceptance of Terms

By accessing or using Memoira, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our service.

Service Description

Memoira is an AI-powered platform that helps seniors preserve their life stories through voice interviews. Our service includes voice recording, AI-assisted transcription, chapter generation, photo analysis, and family sharing features.

User Responsibilities

As a user, you agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Use the service only for lawful purposes
  • Respect the privacy and rights of others
  • Be at least 18 years old to create an account

Content Ownership

Your content remains yours:

  • You retain full ownership of all stories, recordings, and photos you create or upload
  • You grant us a limited license to process your content to provide our services
  • You control who can access your content through our sharing features
  • When you delete your account, your content is permanently removed

Prohibited Uses

You may not use Memoira to:

  • Engage in any illegal activities
  • Upload content that promotes violence or harm
  • Impersonate another person or entity
  • Send unsolicited communications or spam
  • Attempt to interfere with or disrupt our services

Disclaimers & Liability

  • Our service is provided "as is" without warranties of any kind
  • AI-generated content may not always be perfectly accurate
  • We strive for high availability but cannot guarantee uninterrupted service
  • Our liability is limited to the amount you have paid us in the past 12 months

Termination

We may terminate or suspend your account if you violate these terms. You may also delete your account at any time. Upon termination, your data will be deleted according to our Privacy Policy.

Governing Law

These terms are governed by the laws of the European Union. Any disputes will be resolved in the courts of France.

Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email. Continued use of the service after changes constitutes acceptance.

Contact

For questions about these terms, please contact us.